Erik's holistic view of the organization, ability to identify waste, and personal passion for operationalizing lean were invaluable assets for us as we launched our newest and most technologically advanced manufacturing facility. As a result of Erik's extensive knowledge of lean production and it's key enablers he was able to assist us in creating a strong foundation and providing our work force with concrete tools to enable them to perform at optimum levels.

Doug Mertz Organizational
Development  Ford Motor Co.

"Erik Hager lives in Canada and is a former Toyota employee. He worked at the Toyota factory in Cambridge and taught at the TSSC, (Toyota Supplier Support Centre). He was also mentored by the lean gurus in Japan. I met him while I was still with Ford Motor Co.  He is a down to earth, factory guy who relates extremely well to people. We have engaged Erik in our factories and distribution centers over the last 4 years.  We have tried other former Toyota people based on recommendations from other Philips organizations. None of the others were particularly effective. Erik is the exception."

Bob Rudzonis, Lighting manufacturer

Erik's demeanor is one that makes people want to learn the content. I think of some of the times when he challenged me (both publicly and privately,) and also the times when he supported my ideas in a group, as well as one at a time. This is something that is difficult to put into words...it's like the university prof that you want to go see.

Jon Lane,  Power Company

Involvement at the grass roots of the customer you are trying to help. Ie/ not just working from the meeting floor but actually out on the floor with the people, seeing and participating in the activities. Moving past the roadblocks encountered while working through action plans.....No doubt having lived the "lean", Toyota experience is an advantage.

Sandra Carruthers-Terry,

Major Automotive Supplier

Again, having someone with Erik's strengths and past work experience is your #1 selling point, and therefore advantage. It is not a skill that is widely available, and I think the Toyota sensei is strong "brand" or selling point.

Jon Lane, Automotive Supplier

We now have over 100 years of direct Toyota & Toyota Supplier Support Centre experience!